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Terms & Conditions

Effective Date: 21st March 2025

Sellogram - Terms & Conditions

Sellogram is an eCommerce automation platform that allows users to:

  • • Connect their Instagram Business Account via Instagram Login.
  • • Fetch Instagram posts and media through Meta’s Graph API.
  • • Generate AI-powered product descriptions based on Instagram content.
  • • Manage and list products for sale.
  • • Connect PayPal or Razorpay to receiv

Important: Sellogram does not process payments, hold buyer funds, or manage refunds. All transactions are handled directly through the user’s connected payment provider (PayPal/Razorpay).

  • • Sellogram charges a recurring subscription fee for access to its tools and platform features.
  • • Subscription fees are displayed at the time of signup and renewal.
  • • Sellogram does not take any commission from user sales.

  • • Users must register an account with accurate personal and business details (name, email, phone number).
  • • Users are responsible for keeping their login credentials secure and preventing unauthorized access.

  • • By linking an Instagram account, users authorize Sellogram to fetch posts, images, and, captions via Meta’s Graph API to create product listings.).
  • • Users can disconnect Instagram at any time from their account settings.
  • • Sellogram does not modify or delete Instagram content.

  • • Sellogram uses AI to automatically suggest product descriptions based on Instagram post captions and images.
  • • Users must review and approve all AI-generated descriptions before listing products.
  • • Sellogram is not responsible for inaccuracies in AI-generated content.

  • • Users must connect their own PayPal or Razorpay account to receive payments.
  • Sellogram does not process payments—all funds go directly to the seller’s connected payment provider.
  • • Users are solely responsible for handling
    • ◦ Order fulfillment
    • ◦ Refunds & cancellations
    • ◦ Buyer disputes & complaints

By using Sellogram, you agree to:
✔ Provide truthful and lawful product listings.
✔ Comply with Instagram’s Commerce Policies (link).
✔ Ensure timely product delivery to buyers.
✔ Manage disputes and refund requests directly with buyers.
✔ Follow PayPal & Razorpay’s policies regarding transactions.

To maintain platform integrity, Sellogram monitors buyer disputes and complaints. If a user’s dispute rate is excessive, Sellogram may:

• Temporarily suspend the account for review.
• Restrict or disable specific features.
• Terminate the account permanently if issues persist.

Sellogram’s decision on account suspension or termination is final and non-negotiable.

Users may NOT use Sellogram to:
❌ Sell illegal, counterfeit, or prohibited items.
❌ Engage in fraudulent or misleading marketing.
❌ Upload content that violates copyrights or trademarks.
❌ Use bots, scrapers, or automation tools to manipulate store data.

  • • Sellogram owns all rights to its platform, branding, design, and features.
  • • Users may not copy, modify, or redistribute Sellogram’s software or intellectual property without permission.

Sellogram reserves the right to:

  • • Modify, update, or discontinue certain features at any time.
  • • Notify users of major changes impacting their accounts.

Users can cancel their subscription at any time.

Sellogram may suspend or terminate accounts for:

  • • Violating these Terms.
  • • Engaging in fraudulent or prohibited activities
  • • Accumulating excessive buyer disputes

  • • Sellogram provides services "as is" without warranties of uninterrupted service.
  • • We do not guarantee sales, revenue, or customer success.
  • • Sellogram is not liable for failed transactions, disputes, or product-related issues.

To the maximum extent permitted by law, Sellogram is not liable for:

  • ❌ Loss of sales, revenue, or customer goodwill.
  • ❌ Any direct, indirect, or incidental damages from using the platform.

Users agree to indemnify and hold harmless Sellogram, its employees, and affiliates against:

  • • Claims or disputes arising from their sales or products.
  • • Legal issues due tomisuse of Instagram dataor copyright violations.

Sellogram may update these Terms to reflect changes in:

  • • Facebook API policies
  • • Subscription pricing or features .
  • • Legal or regulatory requirements .

Continued use of Sellogram after updates means you accept the revised Terms

These Terms are governed by the laws of [Your Country/Region].

Any disputes will be resolved in the courts of [Your Jurisdiction].

For questions regarding these Terms, contact:

�Email: info@sellogram.live

�Website: https://sellogram.live