Frequently Asked Questions
Web Design.,SEO Services.,E-commerce.,Google Adwords.

Sellogram is an AI-powered eCommerce platform that transforms your Instagram posts into a fully functional online store, allowing you to sell products directly from your Instagram feed —without any coding or website setup.

1. Connect Your Instagram Account – Sellogram fetches your Instagram posts via Meta’s Graph API.
2. AI Generates Product Listings – It suggests product descriptions, prices, and categories.
3. Start Selling – Connect your PayPal or Razorpay account and begin accepting payments instantly.

No! Sellogram automatically creates an online store for you based on your Instagram content.

Sellogram is perfect for:
✅ Artists & Handicraft Sellers ✅ Fashion & Jewelry Brands ✅ Home-Based Businesses ✅ Photographers & Digital Creators
✅ Social Media Influencers

Sellogram is designed for Instagram sellers, but if you have images of your products, you can upload them manually too!

Sellogram uses Meta’s official Graph API to fetch your public Instagram posts. You will need to log in with your Instagram Business or Creator account and grant the required permissions.

If you disconnect Instagram, Sellogram will stop fetching new posts, but your existing store and product listings will remain active.

Yes! After connecting your Instagram account, you can choose which posts should be converted into products.

Yes! We strictly adhere to Meta’s policies and use their official API for integration.

Sellogram’s AI scans your Instagram post’s image, caption, and hashtags to create an optimized product description.

Yes! You can modify, refine, or replace the AI-generated descriptions before publishing your products.

No, Sellogram does not automatically set prices. AI may suggest pricing ranges based on similar products, but you have full control over pricing.

You can connect your PayPal or Razorpay account to receive payments directly from buyers. Sellogram does not hold or process payments.

No! Sellogram charges a subscription fee, but we don’t take any commission from your product sales.

Yes, if your PayPal or Razorpay account supports international payments, you can sell to buyers worldwide.

You are responsible for refunds, returns, and disputes as payments go directly to you.

YYes! You can:
✅ Edit product descriptions & images ✅ Add custom branding (store name & logo) ✅ Choose a store theme

You can manually upload product images and details from your Sellogram dashboard.

Currently, Sellogram provides a store link (e.g., sellogram.live/yourstorename), but we are working on custom domain support.

Sellogram offers a free trial, but you’ll need a subscription to continue selling.

Our pricing plans offer different product limits and features—you can check them on the pricing page.

Yes! You can cancel anytime, and your store will remain active until the end of your billing cycle.

Absolutely! We do not store your Instagram credentials. We only fetch publicly available post data via Meta’s API.

No, all payments are processed securely through PayPal or Razorpay, and we do not store any payment details.

Deleting your account will permanently remove your store, products, and data from our platform.

• Ensure your Instagram is a Business or Creator account. • Check if you’ve granted Sellogram the necessary API permissions. • Try reconnecting your Instagram from your settings.

Sellogram works on all modern browsers (Chrome, Firefox, Safari, Edge) and is optimized for both desktop & mobile.

For help, reach out to us at [email protected] or visit our Help Center

We are working on:
✅ Custom domain support ✅ Multi-platform selling (Facebook, WhatsApp, etc.) ✅ Advanced analytics & insights

We love feedback! Send your feature requests to [email protected].

You can enable STMP authentication by following the instructions shown in Forms documentation